Terms of Service

 

OVERVIEW

This website is operated by Wholemoodz. Throughout the site, the terms “we”, “us” and “our” refer to Wholemoodz. Wholemoodz offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, customers, vendors, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update or modify these Terms by posting updates to our website. Your continued use of or access to the site following any such changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services to you.

 

 

SECTION 1 – ONLINE STORE TERMS

 

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws (including but not limited to intellectual property laws) in your jurisdiction.

You must not transmit any viruses or malicious code. A breach of any term will result in immediate termination of your access to the Service.

 

 

SECTION 2 – GENERAL CONDITIONS

 

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks or modified to conform to technical requirements. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission by us.

 

 

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making.

This site may contain historical information which is provided for reference only. We reserve the right to modify content at any time without obligation to update any information.

 

 

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

 

Product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

 

 

 

SECTION 5 – PRODUCTS OR SERVICES

 

Certain products or services may be available exclusively online and may have limited quantities. These items are subject to our Return & Exchange Policy.

We strive to display product colors and images as accurately as possible but cannot guarantee that your device’s display will be accurate.

We reserve the right to:

  • Limit the sale of our products or services to any individual, region, or jurisdiction;

  • Limit product quantities;

  • Discontinue products at any time;

  • Modify product descriptions or pricing without prior notice.

We do not guarantee that the quality of any products or services will meet your expectations.

 

 

 

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion. We may limit or cancel quantities purchased per person, per household, or per order.

In the event we make changes to or cancel an order, we will notify you via the contact information provided at checkout.

You agree to provide current, complete, and accurate purchase and account information and to promptly update such details for future transactions.

Please refer to our Return & Exchange Policy for more details.

 

 

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools which we neither monitor nor control.

Such tools are provided “as is” without warranties or conditions of any kind. Your use of these tools is entirely at your own risk.

We may also introduce new services and/or features in the future which will also be subject to these Terms.

 

 

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services may include materials from third parties.

Third-party links on this site may direct you to external websites that are not affiliated with us. We are not responsible for the content or accuracy of such sites and assume no liability for third-party materials, products, or services.

Please review third-party policies before engaging in any transactions. Complaints related to third-party products should be directed to the relevant third party.

 

SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit comments, suggestions, or other materials to us (with or without request), you agree that we may use them without restriction, including for editing, publishing, or distributing.

We are under no obligation to maintain comments in confidence, compensate for them, or respond to them.

You agree not to submit unlawful, abusive, or harmful content, or content that infringes on any intellectual property or personal rights. We are not responsible for comments posted by users.

 

 

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the site is governed by our Privacy Policy. Please refer to that policy for details.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability.

We reserve the right to correct such errors and to update or cancel orders if any information is inaccurate at any time without prior notice.

We are under no obligation to update information unless required by law.

 

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:

  • For unlawful purposes;

  • To solicit others to perform unlawful acts;

  • To violate any laws or regulations;

  • To infringe intellectual property rights;

  • To harass, defame, or discriminate;

  • To submit false or misleading information;

  • To transmit viruses or malicious code;

  • To collect or track personal data;

  • To spam, phish, crawl, or scrape;

  • To interfere with security features of the Service or website.

Violation of any prohibited use may result in termination of your access to the Service.

 

 

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

The Service and all products provided through it are offered “as is” and “as available” without warranties of any kind.

Wholemoodz shall not be liable for any loss or damage of any kind arising from your use of the Service or any products purchased, including errors or omissions, interruptions, or losses incurred.

In jurisdictions where limitations on liability are not permitted, our liability shall be limited to the maximum extent permitted by law.

 

 

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Wholemoodz, its affiliates, partners, directors, agents, contractors, service providers, and employees from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.

 

 

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, that portion shall be deemed severed, and the remaining provisions shall remain in full force and effect.

 

 

SECTION 16 – TERMINATION

These Terms remain in effect unless and until terminated by you or us. You may terminate at any time by notifying us or ceasing use of the site.

If you violate these Terms, we may suspend or terminate your access without notice. You remain liable for all amounts due up to and including the termination date.

 

 

SECTION 17 – ENTIRE AGREEMENT

These Terms and any policies posted on this site constitute the entire agreement between you and Wholemoodz regarding use of the Service.

Any failure by us to enforce any right or provision does not constitute a waiver.

 

 

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements under which we provide you services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

 

 

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page.

We reserve the right to update or change these Terms at our discretion. Your continued use of the website following any changes constitutes your acceptance of those changes.

 

 

SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be directed to us at:

Email: hello@wholemoodz.com